Search results

Taking into account the steady growth in terms of number of hosts and databases, size of databases and types of databases, the need to establish user aids increases. For a couple of years at the GSF Research Centre for Environment and Health we have been developing an information system for environmental chemicals. Within this research project the construction of automated searches is an important task. For the efficient set‐up of those automated searches the following items are essential: knowledge of chemistry or a related subject; knowledge about the content of databases; knowledge of the different retrieval languages. We have access to ten international hosts. For these hosts we elaborated automated searches using communications software written in‐house which includes a script language for preformulated searches. In our paper we give examples of automated searches by Chemical Abstract Service (CAS) Number and the physical‐chemical parameter boiling point. Preformulated search scripts will be given for DIALOG databases. This approach is a time‐ and cost‐saving alternative to the classical search.

In response to the need for finding chemical information we have set up a system to identify and access appropriate data sources. As this system is built to assist scientists in agencies, research institutes and other institutions in their daily work we developed three different training programmes: (1) a training course on retrieval of information on dangerous substances; (2) a seminar on German offline databases in the field of chemicals; and (3) a workshop entitled ‘Introduction to the Information System for Environmental Chemicals’. These courses are briefly described in this paper. In addition, we discuss both general and chemical substance‐related factors to be considered in developing strategies for information access.

The Thirteenth National Online Meeting was held in New York City on 5–7 May 1992. Here, Online Review's Managing Editor, Simon Atkinson, offers the first of two sets of abstracts of selected papers: concerning the INTERNET, CD‐ROMs and online search strategies.

This paper aims to examine the effects of perceived external prestige (PEP) on deviant workplace behavior (DWB) and the mediating role of job satisfaction (JS).

The relationship was tested via hierarchical regression analyses. The study used data drawn from 401 employees of five-star hotels located in the Turkish cities of Ankara and Antalya.

The study findings suggest that there is a negative correlation between JS and organizational deviant work behaviors. Employees’ satisfaction leads to workplace harmony and brings employees closer to the purpose of the organization. Additionally, the study shows that positive PEP reflects positively on JS and vice versa. JS plays a mediating role between PEP and DWB.

The first limitation of the study is that the sample involves a specific area and, therefore, may not be generalizable. Additionally, the study contains only five-star hotels. Therefore, future researchers could replicate the findings with a heterogeneous population sample comprising employees of various hotels’ levels.

The external reputation of an organization (image) is an important subject for researchers, as it fosters organizational members’ JS, and higher PEP decreases members’ deviant work behavior. This empirical study focuses on hospitality employees because this group has not received attention from researchers, despite their importance as the top contributors to the high-level service industry.

Cyberloafing is an organization-directed counterproductive work behavior (CWB). One stream of literature deems cyberloafing to be bad for organizations and their employees, while another suggests cyberloafing is a coping response to stressful work events. Our work contributes to the latter stream of literature. The key objective of our study is to examine whether cyberloafing could be a means to cope with a stressful work event-abusive supervision, and if yes, what mediating and boundary conditions are involved. For this investigation, the authors leveraged the Stressor-Emotion-CWB theory which posits that individuals engage in CWB to cope with the negative affect generated by the stressors and that this relationship is moderated at the first stage by personality traits.

Using a multi-wave survey design, the authors collected data from 357 employees working in an Indian IT firm. Results revealed support for three out of the four hypotheses.

Based on the Stressor-Emotion-CWB theory, the authors found that work-related negative affect fully mediated the positive relationship between abusive supervision and cyberloafing, and work locus of control (WLOC) moderated the positive relationship between abusive supervision and work-related negative affect. The authors did not find any evidence of a direct relationship between abusive supervision and cyberloafing. Also, the positive indirect relationship between abusive supervision and cyberloafing through work-related negative affect was moderated at the first stage by the WLOC such that the indirect effect was stronger (weaker) at high (low) levels of WLOC.

This work demonstrates that cyberloafing could be a way for employees to cope with their abusive supervisors.

Textbook content and curricula are artifacts that can serve as indicators of social contexts and societal values. In this chapter, we use qualitative and quantitative content analysis to examine the content of Chinese language arts textbooks for basic education during a period of curriculum reform in China at the start of the 21st century. Given the important role of the Chinese language arts in the socialization of students into official societal values, this study seeks to provide insight into the nature of the official world view in China and addresses the societal ambivalence between global vs. national/local and traditional knowledge vs. Western/contemporary knowledge. We find that there is a slight increase in themes that reflect contemporary global concerns such as creativity and social justice. We also find that, in the face of the globalizing cultural influences of the new millennium, there is a sustained emphasis on the role of the Chinese language curriculum in the transmission of traditional Chinese cultural values and on the cultivation in Chinese students of an appreciation of their rich cultural traditions.

The purpose of this paper is to investigate the relationship between perceived external prestige (PEP), the student experience, attitude, and behaviour in the context of higher education institutions.

A comparison of the relationships between prestige perception, the student experience, WOM, and loyalty is examined within a one highly prestigious institution and one mid-ranked institution. Multigroup structural equation modelling was employed to examine data obtained from 948 respondents at the two institutions.

While respondents from the top-ranked institution exhibit a significantly higher perception of university prestige than mid-ranked university respondents, no significant differences were found between the two groups of respondents in terms of the strengths of relationships between constructs. The analysis revealed that students’ perception of their university experience performed a full mediating effect on the relationship between PEP and WOM, as well as a partial mediating effect on the relationship between PEP and loyalty.

Student perceptions of the university experience is a strong indicator of attitude and behaviour. For university administrators, enhancing the student experience is just as important as managing a university’s reputation with respect to engendering loyalty and positive WOM.

This is the first study to link PEP with student attitude and behaviour. The findings provide interesting theoretical insights as well as useful managerial implications to enhance consumer experience which in turns affect their attitude and behaviour towards the organisation.

In its fight against money laundering involving politically exposed persons (PEPs), the Economic and Financial Crimes Commission (EFCC) has the dual mandate of maintaining equilibrium between two fundamental, but sharply contradictory objectives: establishing guilt beyond a reasonable doubt, and responding to the policy imperative of nipping corruption in the bud through a pro-active involvement in preventative measures. This paper contends that as a result of the tension between these two divergent ends, the agency has found itself the spider in a cobweb of legalism designed by its adversaries to stymie its operations. Furthermore, and as a matter of priority, the paper calls for a major rethink of the appropriateness of criminal jurisdiction in the prosecution of financial crimes in Nigeria and elsewhere in Africa. The paper aims to discuss these issues.

Case study and textual analysis of literature.

Civil jurisdiction of extracting the proceeds of the criminal activities of PEPs provides a better mode of deterrence than any criminal sanction could hope to achieve.

Creative in deciphering a major root cause of the ineffectiveness of criminal sanction as an anti-corruption weapon.

To date, to the best of the authors’ knowledge, the use of implicit measures in the service research domain is limited. This paper aims to introduce implicit measures and explain why, or for what purpose, they are worthwhile to consider; how these measures can be used; and when and where implicit measures merit the service researcher’s consideration.

To gain an understanding of how implicit measures could benefit service research, three promising implicit measures are discussed, namely, the implicit association test, the affect misattribution procedure and the propositional evaluation paradigm. More specifically, this paper delves into how implicit measures can support service research, focusing on three focal service topics, namely, technology, affective processes including customer experience and service employees.

This paper demonstrates how implicit measures can investigate paramount service-related subjects. Additionally, it provides essential methodological “need-to-knows” for assessing others’ work with implicit measures and/or for starting your own use of them.

This paper introduces when and why to consider integrating implicit measures in service research, along with a roadmap on how to get started.